Driving Higher NPS Benchmarks: The Net Promoter Score Benchmark Report

NPS or net promoter score is trending down across the board. But are the products we are
By Patrick Campbell

How Does Founder Sleep Impact Company Growth?

Today Matt Barnett, Papa Bear at Bonjoro asked us a question that is sure to pique the interest
By Neel Desai

Venture Funded Companies Have Higher Churn, Less Growth

On this episode of the ProfitWell Report, Jeff Fagnan, Founder at Accomplice VC, asks us how
By Patrick Campbell

How Is CAC Changing Over Time?

On this episode, Saba Mohebpour from Spocket asks us a key question to understanding growth: How
By Neel Desai

How Do Discounts Impact Growth?

Today, Nachman Lieser from Connectbooks asks a common question: How does discounting affect the
By Neel Desai

How Quickly Are Features Losing Value?

On this ProfitWell Report, Toby Biddle of Loop11 ponders how quickly product features are losing
By Neel Desai

You're Handling Delinquent Churn Incorrectly

When you're leading a SaaS company, reducing churn means juggling a lot of pins. To make sure
By Patrick Campbell

Solid Customer Onboarding Drives Higher Retention, Willingness to Pay

On this episode of the ProfitWell Report, Jonathan Kim, Founder of Appcues, wants to know how a
By Neel Desai

Customer Success Reduces Churn & Increases Expansion Revenue

On this episode of the ProfitWell Report, Emery Wells, CEO at Frame.io, asks us how customer
By Patrick Campbell

Are Remote Teams Growing Slower Than Their Co-located Counterparts?

On this episode of the ProfitWell Report, Shamilee Ilango, CEO of Surfboard Digital, has an
By Neel Desai
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